Terms and Conditions
These Terms and Conditions govern your access to and use of our website and the purchase of products through our online store. By using our website or placing an order, you agree to be bound by the terms outlined below.
Sales Regions
Our products are sold globally, excluding Asia and certain remote or hard-to-reach regions. We reserve the right to limit or refuse service to specific locations at our discretion.
Accepted Payment Methods
We support the following payment methods:
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Visa
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MasterCard
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JCB
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PayPal
All payments must be completed in full before orders are processed and shipped.
Order Processing Time
Orders are processed within 1–2 business days after payment confirmation. Orders are not processed on weekends or public holidays.
Shipping Methods and Delivery Time
Standard Shipping
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Carrier: DHL or FedEx
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Delivery time: 10–15 business days
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Shipping fee: $12.95 USD
Free Shipping
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Carrier: EMS
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Available for orders over $50 USD
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Delivery time: 15–25 business days
Delivery times are estimates only and may vary due to customs clearance, weather conditions, or other factors beyond our control.
Returns and Refunds
Customers may request a return within 15 days of receiving the product. Returned items must be unused, in original condition, and include all original packaging and accessories.
Refunds will be issued to the original payment method after the returned item has been received and inspected. Original shipping fees are non-refundable unless the return is due to our error.
User Responsibilities
By using our website, you agree to:
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Provide accurate and complete information when placing orders
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Use the website for lawful purposes only
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Refrain from fraudulent, abusive, or unauthorized activities
We reserve the right to suspend or terminate access to our website if these terms are violated.
Limitation of Liability
We are not responsible for delays, losses, or damages caused by factors beyond our reasonable control, including but not limited to carrier delays, customs issues, or force majeure events.
Changes to These Terms
We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Continued use of the website constitutes acceptance of any updated terms.
Governing Law
These Terms and Conditions shall be governed by and interpreted in accordance with applicable international commercial laws.